Term and condition

Welcome to Gift Dash. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

Gift Dash provides personalized gift products and delivery services through our online store. By placing an order, the customer agrees to the terms outlined below.

2. Orders and Payments

  • All orders are subject to product availability and confirmation of payment.
  • Prices displayed on the website are listed in the applicable currency and may change without prior notice.
  • Payment must be completed before an order is processed and delivered.
  • Gift Dash reserves the right to cancel or refuse any order if fraudulent or suspicious activity is detected.

3. Product Personalization

  • Personalized products are created exactly according to the information provided by the customer.
  • Customers are responsible for reviewing names, messages, addresses, and other customization details before completing their order.
  • Gift Dash is not responsible for spelling mistakes or incorrect information submitted by the customer.

4. Deliveries

  • Delivery dates and time ranges are estimates and may vary due to weather conditions, traffic, holidays, or other external factors.
  • Customers are responsible for providing accurate delivery information.
  • If the recipient is unavailable at the time of delivery, additional delivery fees may apply for rescheduling.
  • Deliveries to hospitals, offices, or residential buildings may be completed through reception or security staff according to the location’s policies.

5. Cancellations and Refunds

  • Orders may be canceled with a full refund if requested at least 24 hours before the scheduled delivery date.
  • Same-day cancellations are not eligible for refunds.
  • Personalized items are non-refundable once production has started.
  • Approved refunds will be processed through the original payment method used during checkout.

6. Product Availability

  • Some products or packaging may vary slightly depending on availability.
  • In the event that an item is unavailable, Gift Dash may replace it with a similar product of equal or greater value while maintaining the overall presentation and quality.

7. Intellectual Property

All content on this website, including logos, images, text, graphics, and designs, is the property of Gift Dash and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Gift Dash is not liable for delays or failures caused by circumstances beyond our control, including weather conditions, transportation issues, or incorrect information provided by the customer.

9. Changes to Terms and Conditions

Gift Dash reserves the right to modify these Terms and Conditions at any time without prior notice. Updates will be published on this page.

10. Contact

If you have any questions regarding these Terms and Conditions, please contact us:

info@giftdash.com
+1 (646) 250-4565